We are offering all customers free shipping on 

UK -Apparel & Home orders over £200.00.

EU* (Excluding Russia) & The Rest of World - Apparel only orders over £300.00

Home & Interiors - Orders over £600.00

This will automatically be activated at checkout. *However, please be advised that in order to qualify for "free shipping", that the rate is calculated by the net price of the total cart value, excluding any applicable VAT or taxes within the country of destination.    

For our EU customers

We now collect the VAT based on the country from which you place your order.

With this new system in place, you can order with confidence and rest assured that there will be no surprise charges upon delivery. Everything is being taken care of during the check out process on The Merchant Fox's website.

UK Shipping - £7.50 + VAT on all order within mainland UK except furniture.  

Please see the table below for details of all prices within the UK.


 Shipping within the UK
 Weight
Mainland UK
Highlands & Islands
Northern Ireland
Chanel Islands

0.1 - 3.5

£7.50

£16.50

£20.00

£15.00

3.6 - 24.9

£7.50

£16.50

£20.00

£25.00


 

Many of the items on The Merchant Fox website are bespoke or made to order. Please refer to the delivery information tab for each product to find out more detail on likely delivery timescales. Alternatively, please call us during office hours Monday to Friday 9am-5pm GMT on +44 (0)1823 662271 or email us at enquiries@themerchantfox.co.uk.

For international shipping please see below.

 

 

Delivery to APO/BFPO and PO BOX addresses not currently available.

We are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination. However if you are sending a gift abroad please contact us to arrange the duty and taxes payment to ensure the recipient does not have to meet the fees.

When your order is dispatched you will receive a confirmation email, including an Order Tracking Reference that you can use to track your parcel. For special delivery requests - please email enquiries@themerchantfox.co.uk.

 

A signature is required on all deliveries and we regret that we are unable to leave packages in a secure place.

 


International Shipping

Please note that we are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination.

 Weight
Europe
Russia
USA
Canada & Mexico
Zone 8*
Zone 9*
Rest Of The World

0.1 - 2.5

£25.00

*Service suspended

£27.00

£30.00

£35.00

£35.00

£40.00

2.6 - 3.5

£35.00

*Service suspended

£35.00

£35.00

£40.00

£45.00

£45.00

3.6 - 4.4

£35.00

*Service suspended

£40.00

£40.00

£50.00

£55.00 £60.00
4.5 - 4.9 £40.00 *Service suspended £50.00 £55.00 £55.00 £70.00 £80.00
5 - 5.5 £40.00 *Service suspended £55.00 £55.00 £60.00 £80.00 £100.00
5.6 - 6.5 £45.00 *Service suspended £55.00 £55.00 £70.00 £90.00 £110.00
6.6 - 13 £45.00

*Service suspended

£60.00 £70.00 £85.00 £120.00 £130.00

 

 

*Zone 8

Australia, China, Hong Kong, India, Indonesia, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, United Arab Emirates

 

 

**Zone 9

Bahrain, Brunei, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, Solomon Islands, South Africa, Yemen



ALL CLOTH ORDERS FOR JAPAN AND SOUTH KOREA, WILL BE DIRECTED TO OUR DESIGNATED CLOTH AGENTS. PLEASE CONTACT US VIA EMAIL ON ENQUIRIES@THEMERCHANTFOX.CO.UK FOR FURTHER DETAILS, OR VISIT FOXFLANNEL.COM/AGENTS TO VIEW SPECIFIC AGENT CONTACT DETAILS.

 



Shipping times

Europe: 5-6 working days
Russia: *Currently Suspended
USA: 6 - 10 working days
Canada & Mexico: 6 - 10 working days
Zone 8: 10 - 12 working days
Zone 9: 10 - 12 working days
Rest of the World: 10 - 12 working days

Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options: "Pay in 3", and "Pay Later". 
Further information and Klarna’s user terms can be found here. General information from Klarna can be accessed here. Your personal data is handled in accordance with applicable data protection rules and regulations, as well as in accordance with the policy of Klarna's privacy statement.

If you have any questions regarding the change to shipping cost please contact enquiries@themerchantfox.co.uk